Privacy Policy

Effective Date: July 18, 2026

Heroes of Hope (“Heroes of Hope,” “we,” “our,” or “us”) is committed to protecting the privacy of everyone who visits our website, heroesofhope-saukvalley.org, supports our mission, volunteers, donates, or contacts our organization.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Donation information
  • Volunteer application information
  • Event registration information
  • Messages submitted through contact forms
  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Date and time of your visit
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Process donations
  • Provide tax receipts
  • Register volunteers
  • Register event participants
  • Send newsletters and updates (only if you opt in)
  • Improve our website and services
  • Maintain organizational records
  • Comply with legal obligations
  • Protect against fraud or misuse

Donations

Online donations are processed through secure third-party payment providers.

Heroes of Hope does not store complete credit card numbers or payment credentials on our servers.

Please review the privacy policy of any payment processor you use, as their policies govern payment processing.

Donor Privacy

Heroes of Hope respects the privacy of our donors.

We will never sell, rent, trade, or share our donor list with outside organizations for marketing purposes.

Donor information is used only for:

  • Processing donations
  • Issuing donation receipts
  • Maintaining donation records
  • Acknowledging gifts
  • Communicating with donors about our mission and programs (unless you opt out)

Volunteers and Program Participants

Information submitted through volunteer applications, assistance requests, sponsorship forms, or program registrations is used solely for administering our charitable programs.

We make reasonable efforts to keep this information secure and only share it with authorized volunteers, staff, or service providers when necessary to operate our programs.

Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember visitor preferences
  • Analyze website traffic
  • Enhance user experience

Most web browsers allow you to disable cookies through your browser settings.

Analytics

We may use website analytics services (such as Google Analytics) to better understand how visitors use our website.

These services collect anonymous information such as:

  • Pages visited
  • Time spent on pages
  • Device type
  • Browser type
  • Geographic region
  • Referring websites

This information is used only to improve our website.

Email Communications

If you subscribe to our newsletter or updates, we may occasionally send emails regarding:

  • Upcoming events
  • Volunteer opportunities
  • Fundraising campaigns
  • Community initiatives
  • Organization news

You may unsubscribe at any time using the link included in every email.

Information Sharing

We do not sell or rent personal information.

We may share information only:

  • With trusted service providers who assist in operating our website or organization
  • With payment processors to complete donations
  • When required by law
  • To protect the safety, rights, or property of Heroes of Hope or others

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage visitors to review the privacy policies of any external sites they visit.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will promptly delete it.

Your Rights

You may request to:

  • Review your personal information
  • Correct inaccurate information
  • Update your contact information
  • Request deletion of your information where legally permitted
  • Opt out of future communications

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the revised version will be posted on this page with an updated Effective Date.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Heroes of Hope

Website: https://heroesofhope-saukvalley.org

Email: heroesofhope25@yahoo.com

Heroes of Hope is a nonprofit organization dedicated to serving veterans, seniors, children, foster families, and individuals in need throughout our communities.